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CRM November 2012 Leonard Klie |
Cross-Channel Design Can Be Transformational Companies today must deliver cohesive experiences across multiple touchpoints.  |
CIO October 25, 2012 Mary K. Pratt |
Retail CIOs Need to Step Up Their Game To win in the new world of omnichannel retail, CIOs will need to focus on the customer experience and collaborate in the C-suite.  |
CIO October 25, 2012 Maryfran Johnson |
Offline-Online Convergence Is Shaking Up the Retail Sector CIOs are at the center of the 'omnichannel retail' revolution, where the customer expects the same great shopping experience whether the venue is a store, website, smartphone or tablet, says the author.  |
CIO October 25, 2012 Michael Friedenberg |
CIOs Must Face the Talent Challenge The IT talent wars are intensifying. CIOs are using several approaches to attract and nurture top talent.  |
CIO October 25, 2012 Kim S. Nash |
What IT Leaders Can Learn From Hostage Negotiators A leadership expert and former hostage negotiator says that business leaders who show that they care about employees will create a safe haven that fosters productivity and creativity  |
CIO October 25, 2012 Stephanie Overby |
How Starbucks Brews Its Mobile Strategy The coffee retailer's chief digital officer describes how he focuses first on the customer experience before making any technology decisions  |
Chemistry World October 29, 2012 Andrerw Turley |
BP drops $300m US ethanol plans Oil super major BP has dropped plans for a $300 million cellulosic ethanol plant in Florida, US, announced in 2009. The plant would have had a production capacity of 36 million gallons per year.  |
HBS Working Knowledge October 25, 2012 Carmen Nobel |
10 Reasons Customers Might Resist Windows 8 Has Microsoft become too innovative? Professor Rosabeth Moss Kanter, a leader in the field of change management, discusses reasons that people might not rush to embrace Windows 8.  |
HBS Working Knowledge October 25, 2012 Julia Hanna |
Developing the Global Leader What skills do today's executives need to develop to become effective global leaders of tomorrow? And how do corporations teach these skills to their own leaders?  |
CIO September 27, 2012 Rich Hein |
8 Tips to Increase IT Worker Retention Hiring the best IT professionals on your team is only part of your job as an IT manager. Keeping your star employees can prove to be an even more difficult task.  |
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