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CRM
September 2011
Leonard Klie |
Companies That Listen Get Results Investments in monitoring social media rise but still lag customers' use of it   |
CRM
September 2011
Leonard Klie |
Acquisitions Pay Big Bounty for Big Blue IBM is cashing in on its Netezza, Coremetrics, and Unica deals by adding analytics products |
CRM
September 2011
Leonard Klie |
Market Focus: Financial Services--Retail Banks Need an Overhaul Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report |
CRM
September 2011
Leonard Klie |
Sprint Goes From Customer Satisfaction Laggard to Leader Merced system helps reverse performance in just two years |
CIO
August 31, 2011
Rick Gilbert |
Three Steps to Acing Your Next Presentation to the Board Expert advice on the things you should always, sometimes and never do when presenting to your executive board. |
The Motley Fool
August 31, 2011
John Rosevear |
General Motors' Shocking Statement A new concept signals a daring move for Cadillac. Can it succeed? |
The Motley Fool
August 31, 2011
Alyce Lomax |
"Dodgy" Tax Policies and CEO Pay Shareholders should demand more shared responsibility among their companies' leaders, especially in today's dire times. |
CIO
August 29, 2011
Weiss & Drewry |
How Collaboration Enables Affordable Innovation Top companies are turning to crowd sourcing on public and private networks to pave the way to more affordable idea creation. |
CRM
August 26, 2011
Debbie Qaqish |
CRM-Integrated Marketing Automation ROI as a topic and as a goal for marketers is here to stay. Leveraging tools, people, and processes to effectively contribute to revenue and demonstrate ROI is job number one for all revenue marketers. |
The Motley Fool
August 30, 2011
John Maxfield |
Apple and the Dark Side of Innovation A new-fangled tool for measuring the value of innovation suggests that some companies may be too inventive for their own good. Could this be the reason Apple sells for a measly 15 times earnings? |
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