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The Motley Fool
May 20, 2011
Alyce Lomax |
Shareholders Want This Power More and more investors agitate for the right to act by written consent.   |
The Motley Fool
May 20, 2011
Alyce Lomax |
Should Ronald McDonald Get a Pink Slip? Move over, Joe Camel -- another vilified corporate character could join you soon. Critics charge that McDonald's is using its famous spokesclown to make unhealthy food even more appealing to kids. |
CRM
May 11, 2011 |
Better Customer Experience Leads to Millions in Additional Revenue A new survey from the Temkin Group reveals a significant correlation between customer experience, customer loyalty, and increased revenue. |
HBS Working Knowledge
May 19, 2011
Carmen Nobel |
Empathy: The Brand Equity of Retail Retailers can offer great product selection and value, but those who lack empathy for their customers are at risk of losing them. |
The Motley Fool
May 19, 2011
Alyce Lomax |
Panera's Secret Ingredient Altruism may give the bakery chain an extra positive competitive edge. |
The Motley Fool
May 18, 2011
Rick Aristotle Munarriz |
Google's $3 Billion Mistake Google raises nearly $3 billion in its first debt offering. |
CRM
May 9, 2011 |
Good Service is Good Business U.S. consumers are willing to spend more with companies that get service right, according to an American Express survey. |
IndustryWeek
May 18, 2011 |
Reaction To Fuel Prices and Management Tips Readers react to the latest topics, including telecommuting to conserve commuter fuel and also management traps. |
The Motley Fool
May 18, 2011
Alyce Lomax |
Stop Enabling Crazy CEO Pay Rubber-stamping excessive executive compensation ruins things for the rest of us. |
IndustryWeek
May 17, 2011 |
Lessons From the Road: Sustaining Your 5S Efforts 5S too often is short-lived, but these six steps can help keep it running smoothly. |
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