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CFO March 1, 2011 David McCann |
To the "Three R's" Add One More: Writhing Companies will feel ever more pain as the shortage of technically skilled workers intensifies.  |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts.  |
CFO March 1, 2011 David M. Katz |
"Buybacks Set the Bar." Aon, the $8 billion risk-management, insurance, and human-resources consulting firm, has lots of excess cash. Unlike many, however, it knows exactly how it wants to allocate it: to buy back shares.  |
CFO March 1, 2011 |
CEOs Gearing Up for Growth See whether you're in sync with the attitudes and growth strategies expressed by the 1,200 global CEOs surveyed by PricewaterhouseCoopers.  |
CRM March 2011 Lior Arussy |
It's All About Execution and Measurable Results Customer experience 2.0 demands more discipline than 1.0.  |
CRM March 2011 Robert Wollan |
The Service Provider--Customer Paradox Fewer consumers are switching, but that doesn't mean they are happy.  |
HBS Working Knowledge February 28, 2011 Carmen Nobel |
The Importance of 'Don't' in Inducing Ethical Employee Behavior There are two ways a company can encourage ethical conduct among its employees: either the promotion of good actions and outcomes or the prevention of bad ones.  |
U.S. Banker March 2011 Andrea McKenna |
Smart Multicultural Tactics Pay Off American Express uses special promotions, online marketing and insight from its own employees to create effective and inexpensive campaigns targeting niche ethnic markets.  |
U.S. Banker March 2011 Dalia Fahmy |
Women on Board A U.K. initiative puts a spotlight on the dearth of female directors and gets corporate executives to commit to hard targets for improvement.  |
Registered Rep. February 25, 2011 Diana Britton |
Financial Advisors Must Prepare For Coming Retirement Advice Boom As Baby Boomers retire, and switch gears from asset accumulation to asset distribution, advisors are going to have to become more sophisticated and efficient in their delivery of financial advice  |
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