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The Motley Fool
January 27, 2011
Anders Bylund |
Intel to Will.i.am: Let's Get It Started The chipmaker hires its first "director of creative innovation." Say what?   |
InternetNews
January 26, 2011 |
Obama Unveils R&D, Mobile Broadband Agenda In his State of the Union address, president touts goals to bring high-speed wireless broadband to 98 percent of Americans and drive innovation to bolster U.S. competitiveness. |
Bank Director
1st Quarter 2011
Mika Moser |
Embracing a Broader Mandate in Bank Compensation Four new regulatory factors that have changed the responsibilities of compensation committees -- making their role one of the most challenging on bank boards. |
The Motley Fool
January 26, 2011
Selena Maranjian |
Pension Perils Take a Turn for the Better Your company might not stiff your retirement after all. |
The Motley Fool
January 25, 2011
Rich Smith |
Psst! Buddy! Wanna Buy a Cheap Hybrid? Using energy captured from braking, combined with smart technology that turns off the engine when not needed, GM's eAssist system offers fuel efficiency 25% greater than cars without it. |
CRM
January 24, 2011
Saar Bitner |
Riding the Wave: The Benefits of Building and Maintaining a Cult Following A B2B approach to leveraging customer interaction. |
| AskMen.com |
The Future Of American Business: Simon Sinek Companies that empower employees to solve their own problems thrive. |
National Defense
March 2011
Daniel Goure |
Federal Agency Insourcing: Why Government Costs So Much The huge differential between public and private sector workers' wages and benefits is one major reason why the cost of government is so high. It also makes it impossible to give credence to Pentagon claims that insourcing will save money. |
CRM
February 2011
Donna Fluss |
Customer Service Initiatives for 2011 Tough economy erodes customer loyalty, but there are ways to rebuild it. |
CRM
February 2011
Fluss & Rogers |
How to Listen to the Voice of the Customer in a Multichannel World Contact centers and enterprises in general should interact with customers in their channel of choice, either in real time or periodically. These solutions need to create, issue, collect, and analyze feedback through multiple channels, including IVR, Web, social media, email, SMS, and live calls. |
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