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Fast Company August 2003 Fara Warner |
Qwest Finds Itself On Hold Richard Notebaert is trying to make peace with Qwest's troubled past -- and lead the company into the future.  |
Fast Company August 2003 Marshall Goldsmith |
Adding Value -- but at What Cost? The world's top executive coach explains why half of what a leader says may not be worth saying.  |
Fast Company August 2003 Seth Godin |
There is No Corporate Privacy, and That's a Good Thing. A few decades ago, we discovered that quality is free. Turns out, the new move toward transparency is also free and can be profitable too.  |
CIO July 15, 2003 Kim Girard |
How Levi's Got Its Jeans into Wal-Mart CIO David Bergen joined Levi Strauss almost three years ago with a mission: Get ready for the number-one retailer. This summer will tell if his company's IT transformation will help turn around this American icon.  |
CIO July 15, 2003 Richard Pastore |
IT Reloaded Economist W. Brian Arthur says technology will jump-start the economy by connecting systems, processes and functions within and among companies. But it's up to the CIO to channel these connections into new functionality that will transform their industries.  |
CIO July 15, 2003 Christopher Hoenig |
You Know Where You Want to Go The simple path to leadership.  |
CIO July 15, 2003 Meridith Levinson |
To Know Them Is to Lead Them As a new leader, the more quickly you can understand your colleagues and your staff, the more quickly you can become a productive and efficient leader.  |
HBS Working Knowledge July 14, 2003 Kaplan & Norton |
Keeping Your Balance With Customers Using the Balanced Scorecard approach, the authors analyze the four essentials of customer management: customer selection, acquisition, retention, and growth.  |
HBS Working Knowledge July 14, 2003 Selden & Colvin |
M&A: The Value of a Customer The M&A valuation process often gives short shrift to the caliber of customers held by the target company. Here are analysis tools for assessing customer value.  |
BusinessWeek July 21, 2003 Carol Matlack in Paris |
Can Alstom Get Back on Track? It's a financial wreck, and the rescue plan may not work  |
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