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CRM
July 2010
Marshall Lager |
Analyze This! Are we suffering from too little data, or wallowing in too much of it?   |
CRM
July 2010
Lauren McKay |
CRM Is No Longer a Four-Letter Word Things started to change, however, with the emergence of software-as-a-service and on-demand offerings; mobile computing; and the application of data and business intelligence and analytics. |
CRM
July 2010
Juan Martinez |
The Complexity of Collection A slew of recently released Web analytics products may advance the collection of customer data from social networks. |
CRM
July 2010
Juan Martinez |
Required Reading: Can Your Customer Be Your BFF? Jeanne Bliss's new book, I Love You More Than My Dog, wastes no time highlighting quotes from people thrilled by companies they do business with. |
CRM
July 2010
Paul Rafferty |
Putting the Pedal to the Metal with Sales A cloud-based CRM implementation helps a digital sales agency drive its solutions into the future. |
IEEE Spectrum
July 2010
David Kushner |
Building the Lego Universe Online Lego tries to construct a new empire with pixels, not plastic |
Bank Systems & Technology
June 29, 2010
Matt Gunn |
Supreme Court Rejects Business Method Patent Ruling in Bilski v. Kappos doesn't shut door on business method patents, but doesn't clarify them either. |
Investment Advisor
July 2010
Angela Herbers |
The Fast Track: Taking It Personally It's a lot easier to put in the long hours if you only hire people that you really like. |
Investment Advisor
July 2010
Dan Skiles |
Buddy Up for Safety What does your firm do if you must evacuate your office for a couple of days or even weeks? |
Investment Advisor
July 2010
Dan Skiles |
Snap Quiz on Disaster Recovery Run a surprise test to see if your employees are prepared for a power outage. |
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