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CRM May 2010 Lauren McKay |
From Infection to Deflection An antivirus company turns pro-self-service.  |
CRM May 2010 Juan Martinez |
Don't Fence Me In A supplier of mesh and fencing materials learns the secret to corralling new customers: attracting them in the first place.  |
CRM May 2010 Lauren McKay |
A Is for Adoption A provider of contact center solutions implements CRM to eliminate shelfware and to use tools the company already had in place.  |
Financial Advisor May 2010 David Lawrence |
Implementing Change Here are some steps to help you prepare to make successful changes in your practice.  |
Investment Advisor May 2010 Angela Herbers |
The Fast Track: A Marriage of Inconvenience A spouse in a practice almost always results in more problems than it solves.  |
Investment Advisor May 2010 Angela Herbers |
Of Morale and Leverage One of the major problems with hiring your spouse into your practice may not be you or your spouse, but your existing staff.  |
CIO April 14, 2010 Overly & Karlyn |
Vendors Management: Write Statements of Work That Keep It Projects on Track Don't let contractors define their own deliverables. Negotiating detailed statements of work reduces project delays, cost overruns, and even the likelihood of failure.  |
CFO May 1, 2010 Kate O'Sullivan |
Ready, Set, Grow? Deciding how (and when) to reinvigorate growth now ranks as a CFO's biggest challenge.  |
CFO May 1, 2010 David McCann |
An Action Plan for IT CFOs who oversee technology should have no fear: a methodical, top-down management approach can produce strong results.  |
CFO May 1, 2010 Alix Stuart |
Cracking Down on Fees As legislation looms, companies can take steps now to help employees build bigger nest eggs.  |
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