| Old Articles: <Older 12001-12010 Newer> |
|---|
 |
CRM
June 1, 2009
Lauren McKay |
Social Shepherds Many enterprises are developing social strategies to become more transparent, which is great for customers and corporations in general. There's always some amount of risk, however.   |
CRM
June 1, 2009
Christopher Musico |
Poking Holes in Attrition Social networking has the potential to transform the day-to-day operations of customer service representatives. |
CRM
June 1, 2009
Jessica Tsai |
Required Reading: Socially Aware The co-author of Throwing Sheep in the Boardroom explains why it's not so easy for companies to simply hop aboard the social media bandwagon. |
CRM
June 1, 2009
Jessica Tsai |
Social from the Inside Out By focusing on connecting employees, a socially entwined culture benefits clients. |
CRM
June 1, 2009
Christopher Musico |
Infusing Social Communities into Service With Helpstream's on-demand offering, Infusionsoft bolsters its customer support. |
CRM
June 1, 2009
Rudy Chang |
A Community Gives Pitney Bowes Its Stamp of Approval A forum designed to address one problem evolves into an enterprise asset. |
AskMen.com
Mr. Mafioso |
Mafioso: Kim Jong-il It might be beneficial to learn from the mistakes of world class cafone Kim Jong-il. |
AskMen.com
Nate Steere |
Addressing Employee Complaints Employee complaints are inevitable, and it's not always easy to know what to say. |
HBS Working Knowledge
June 15, 2009 |
GM: What Went Wrong and What's Next Is there a light at the end of the tunnel for General Motors? Or are those just headlights from an oncoming train? |
AskMen.com
Jon Skindzier |
Writing Well: 4 Steps If you're working on the language for a presentation, preparing a cover letter or even just firing off a two-sentence e-mail to a big client, it's pretty important that you do not screw up. |
| <Older 12001-12010 Newer> Return to current articles. |
