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BusinessWeek
February 21, 2008
Jena McGregor |
The 2008 Winners Overall, customer service has dipped, perhaps a victim of spending cutbacks. But there's good news, too   |
BusinessWeek
February 21, 2008
Jena McGregor |
Consumer Vigilantes Memo to Corporate America: Hell now hath no fury like a customer scorned. |
BusinessWeek
February 21, 2008
Jeff Jarvis |
Love the Customers Who Hate You Customer online gripes - and don't fool yourself, they have them - will help you reinvent your business. |
Bank Systems & Technology
February 20, 2008
Maria Bruno-Britz |
SunTrust President & CEO Wells Also Named Chairman The board of directors of SunTrust Banks announced that James M. Wells III, the company's president and CEO since January 2007, will assume the additional role and title of Chairman of the Board. |
Inc.
March 1, 2008 |
How to Keep Joint Projects Jumping Benjamin Gomes-Casseres, a Brandeis University professor who has written several books on alliances, offers this advice for copacetic co-development. |
Inc.
March 1, 2008 |
Ask Myra Goodman How you can get your landlord, construction and janitorial contractors, and other vendors dedicated to the environment. |
Inc.
March 2008
Jennifer Gill |
What to Pay Your Top Team Are you paying your CFO too much, too little, or just the right amount? What about your technology chief? Or your operations expert? Read on and find out. |
Inc.
March 2008
Leigh Buchanan |
The Start of a Beautiful Friendship Partnering with your customers on R&D. |
Inc.
March 2008
Taylor Mallory |
May I Handle That for You? Companies that will take payroll - and the rest of the HR department - off your plate. |
Inc.
March 2008
Ryan McCarthy |
Will Work for Equity Why Arizona Bay started taking stock from its customers instead of cash. |
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