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Wired January 9, 2008 Fred Vogelstein |
The Untold Story: How the iPhone Blew Up the Wireless Industry The iphone is an explosive device that has forever changed the mobile-phone business, wresting power from carriers and giving it to manufacturers, developers, and consumers.  |
The Motley Fool January 9, 2008 Rick Aristotle Munarriz |
What Now, Starbucks? The return of Howard Schultz leads to more questions than answers.  |
Job Journal January 6, 2008 Michael Kinsman |
Career Pros: Wishful Thinking About Work Five fundamental areas that employers can improve upon.  |
U.S. Banker January 2008 Alistair Jessiman |
Isn't It Time to Abandon Proprietary Bank Funds? Behind the scenes, a variety of troubling issues have continued to simmer for the proprietary asset-management units of mid-sized banks, including marketing power, operating efficiency and investment performance.  |
Global Services January 3, 2008 Adyasha Sinha |
Hanoi: Q&A U.K.-based Harvey Nash set up a joint venture with Vietnam's biggest software company, FPT Software. Paul Smith, Global Managing Director of Harvey Nash, talks here about the company's journey in the South Asian city so far.  |
Global Services January 3, 2008 Juhi Bhambal |
Big Vs. Small Does the need to establish themselves drive small service provider companies to work extra hard to acquire and retain customers? Talking to customers who work with professionally run small providers, tells us that they do  |
HBS Working Knowledge January 3, 2008 Jim Heskett |
Does Judgment Trump Experience? The publication of a new book, Judgment: How Winning Leaders Make Great Calls, by Warren Bennis and Noel Tichy warrants attention if for no other reason than the range of experiences that they bring to the topic.  |
CRM January 2008 Marshall Lager |
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control.  |
Financial Planning January 5, 2008 Laurie Bassi |
Invest In People The outdated nature of accounting exacerbates a chronic tendency among U.S.-based, publicly traded companies to invest too little in employee skills.  |
CRM January 1, 2008 Colin Beasty |
Flying High on Customer Service Honeywell Aerospace had to plot an entirely new flight path to navigate often-turbulent CRM skies.  |
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