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CRM
January 1, 2008
Marshall Lager |
Required Reading: Like Pulling Off a Band-Aid In "Rapid Transformation: A 90-Day Plan for Fast and Effective Change," Stanford professor Behnam Tabrizi, introduces a method that demystifies fast, effective change and lays out a clear roadmap for achieving rapid transformation.   |
Global Services
January 1, 2008
Todd Lefkowitz |
Answering Services Call Regardless of the IT infrastructure outsourcing option a customer organization chooses, one of the most important elements in the partnership is the communication on managing risk, optimally using technology and enhancing efficiency. |
Global Services
January 1, 2008
Deborah Kops |
Higher Standards Companies often expect that moving to an outsourcing or offshoring model results in the services equivalent of scaling tall buildings in a single leap. Are these expectations reasonable? |
Global Services
January 1, 2008
Verma & Vashistha |
The Future of M&As The next few years will witness an increase in the volume and aggregate value of M&As in the global IT and BPO service provider landscape. These deals will reflect providers' strategies to broad-base their presence across Europe and the Asia-Pacific regions. |
CFO
January 1, 2008
John Goff |
Carbon Trading The carbon offset market is set to take off. But at this point, the future worth of a carbon commodity is tough to call. Could U.S. businesses end up buying a lot of hot air? |
CFO
January 1, 2008
Vincent Ryan |
Small Business, Big Problems Lousy morale, decrepit systems, and a crushing workload: Can a private-sector CFO save the SBA? |
CFO
January 1, 2008
Kate O'Sullivan |
Foreign Intelligence CFOs need to be smart about overseas operations -- or risk paying a heavy price. |
CFO
January 1, 2008
Sarah Johnson |
Long Live the King? As international accounting standards close in on GAAP, the U.S. standard-setter considers its mortality. |
CFO
January 1, 2008
Scott Leibs |
IFO Sightings CFOs with integrated finance organizations solidify their standing as the arbiters of financial truth. |
CFO
January 1, 2008
Vincent Ryan |
Bring Your Own Pretzels Rising travel expenses force companies to implement stricter T&E policies. |
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