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CRM March 2015 Leonard Klie |
The 2015 CRM Service Leaders: Interactive Voice Response While interactive voice response systems were once only used by large companies that received massive amounts of calls, small businesses are now adopting the technology in large numbers as well. |
CRM March 2015 Oren Smilansky |
The 2015 CRM Rising Stars: Zendesk Gives Small Enterprises the Tools They Need to Grow With the addition of customer survey feedback, activity reports, and mobile contact capabilities, the SMB specialist bolsters its platform. |
CRM March 2015 David Myron |
Small Customer Service Vendors Can Make Big Contributions A best-of-breed solution from a small company doesn't have to be such a risky proposition after all. |
CRM February 12, 2015 Oren Smilansky |
Sage Group Integrates Its CRM with ERP X3 The integration will enable midmarket companies to provide SMBs with more centralized customer views. |
Fast Company Max Chafkin |
This Prosthetics Startup Shows How Software is Eating the World At Y Combinator there are more than a dozen startups developing sophisticated hardware products, biotech technologies, and even medical devices. |
Fast Company Steven Melendez |
For 3-D Modeling, Startups Say The Pen Is Mightier Than The Printer Creators of new 3-D pens have said for many applications they've gotten printers beat, using a similar technology to extrude plastic and let users actually draw three-dimensional models from the tabletop up. |
CRM January 22, 2015 Oren Smilansky |
Zoho Expands Free Offerings to Help SMBs Grow into CRM The new features will appeal to CRM beginners and companies on a budget. |
CRM January 9, 2015 Richard Dym |
The Power of Sales Triggers Real-time data-analysis tools give sales the insight to sell to SMBs. |
CRM December 26, 2014 Adam Hanft |
The Psychology of Loyalty What every small business owner needs to know. |
Fast Company Simon Schneider |
How The Birth Of My Son Made Me A Better Entrepreneur Lessons the author learned since the birth of his son that are useful for business. |
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