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Inc. May 1, 2003 |
Bad Dreams Are Made Of This A business owner faces his worst nightmare: cutting his trusted staff. Plus: Motivating your managers.  |
Inc. May 1, 2003 Norm Brodsky |
The Sales Commission Dilemma There's a better way to reward salespeople.  |
Entrepreneur May 2003 Kimberly L. McCall |
Devil's Advocate Do your sales reps know how far is too far when it comes to landing that sale?  |
Entrepreneur May 2003 Mark Henricks |
Take Your Pick Want to keep health-care costs low and employees happy in today's economy? It's still a good idea to look into cafeteria-style flexible plans.  |
IndustryWeek May 1, 2003 John S. McClenahen |
The Next Crisis: Too Few Workers Even as the U.S. economy struggles to recover from recession and manufacturing firms continue to thin their ranks, there's still talk of a skills shortage. No kidding. Here's what the experts are saying and what you can do about it.  |
CIO April 15, 2003 Christopher Hoenig |
Hidden Assets Strategies for managing your intangible leadership capital.  |
Knowledge@Wharton April 9, 2003 |
Call Centers: Using Social Networks to Spur Staff Retention and Productivity Turnover at call centers, though difficult to chart, has been estimated at between 25% and 45% a year. No business likes that amount of turnover, so employers at call centers savor any tips on how to keep workers. One way to do so may be to get current workers to recommend, mentor and befriend new hires.  |
CIO April 1, 2003 Daniel J. Horgan |
Knowledge Preservation Convey the corporate DNA: For most companies in today's knowledge economy, the workforce is the supreme driver of performance. So what happens when a keystone worker, or a slew of workers, leaves?  |
Inc. April 1, 2003 Edward Sussman |
Work During Wartime Rallying your own troops during times of crisis.  |
Inc. April 1, 2003 Leigh Buchanan |
Who's Managing Whom? Business owners are forever looking for better ways to manage their employees. Chances are your workers are trying just as hard to manage you. If you're an employer, here's what the experts are telling your workers about you.  |
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