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CRM October 18, 2004 Emmy Favilla |
Using CRM to Stop the Leaky Bucket Syndrome Toshiba Medical Systems found the right prescription for customer retention.  |
BusinessWeek November 8, 2004 Dexter Roberts |
Putting His Best Foot Forward Liangzi Foot Bath Health & Fitness has taken China by storm over the past few years, pulling in revenues of $18 million last year.  |
The Motley Fool October 29, 2004 Steven Mallas |
McDonald's Makes Millionaires The company recently crowned a winner in its Monopoly game, one of its best promotional programs.  |
Inc. November 2004 Nicole Gull |
Warming Up to Cold Calls Why it's time to rethink one of the most derided marketing tactics.  |
BusinessWeek November 1, 2004 Robert Berner |
Old Spice's Extreme Makeover Procter & Gamble has transformed a small stagnating brand into a men's personal-care powerhouse -- and is selling the once-stodgy brand to a whole new generation.  |
BusinessWeek November 1, 2004 Ronald Grover |
Mini-Crowds At The Multiplex Although Hollywood is loath to talk about it, the movie industry is in a funk. This year, just 14 films have grossed more than $100 million at the box office, vs. 21 a year ago. The task of creating box-office hype ahead of opening day is more crucial than ever.  |
BusinessWeek November 1, 2004 |
Changing Old Spice's Message In the last 18 months Old Spice has become the top man's deoderant brand. P&G's Esi Eggleston Bracey explains the "no brainer" behind shifting the brand's marketing to the "sweet spot" -- youthful males.  |
Entrepreneur November 2004 Kim T. Gordon |
Sock It to 'Em Can a negative marketing campaign have positive results? Here's what to know before you strike the first blow.  |
Entrepreneur November 2004 Jerry Fisher |
Take the Plunge Contrary to popular belief, you use "bad news" to create a successful advertisement. Find out how it's done.  |
Entrepreneur November 2004 Nancy Michaels |
Direct Effect Make the most of your direct-mail campaign.  |
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