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CRM
March 2011
Marshall Lager |
The Jobs, They Are A-Changin' Social CRM technology requires learning new skills   |
CRM
March 2011
Leonard Klie |
Gripes About U.S. Contact Centers Rise Since 2008, complaints have jumped by 40 percent, says analyst firm |
CRM
March 2011
Leonard Klie |
Egyptian Unrest Puts Call Centers To the Test Companies scramble to relocate outsourced operations in the wake of violent political protests |
InternetNews
February 25, 2011
Stuart J. Johnston |
Server Sales Rise 17 Percent: Gartner Research firm finds that global server shipments shot up 16.8 percent in 2010, while total revenues saw a 13.2 percent increase, with sales reaching nearly $49 billion. |
U.S. Banker
March 2011
Andrea McKenna |
Smart Multicultural Tactics Pay Off American Express uses special promotions, online marketing and insight from its own employees to create effective and inexpensive campaigns targeting niche ethnic markets. |
U.S. Banker
March 2011
Bonnie McGeer |
Slam Dunk BBVA Compass Bank targets sports fans with a commercial that looks like an NBA promo. |
The Motley Fool
February 25, 2011
Travis Hoium |
Interpublic Group of Companies Shares Popped: What You Need to Know Shares of marketing company Interpublic Group of Companies jumped 10% today after the company released earnings. |
The Motley Fool
February 23, 2011
Selena Maranjian |
How Going Bilingual Greatly Benefits These Companies Businesses can reap big profits by courting Spanish-speaking consumers in person and on the web. |
CRM
February 18, 2011
Leonard Klie |
Vivisimo Releases New Customer Experience Optimization Solution Industry research underscores the immediate need for a consolidated, real-time view of information across all data sources. |
The Motley Fool
February 19, 2011
Daniel Bailey |
Report: iPhone Users Worth More Than Android Users iPhone owners bring in more money in just about every category. |
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