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| Knowledge@Wharton |
What's In a Name? Not Much Without a Branding Strategy The success of a corporate name (like Verizon, Agere, Accenture or Monday) is much more a function of the implementation of the branding strategy than of the name itself, say experts.  |
Fast Company August 2002 Fara Warner |
Nike's Women's Movement Can a famously high-testosterone company, built on brash ads and male athletic fantasies, finally click with female customers? That's the challenge behind Nike Goddess, whose goal is a once-and-for-all shift in how the company sells to, designs for, and communicates with women.  |
Inc. July 1, 2002 Norm Brodsky |
Firing Customers The idea of firing customers might sound like a sacrilege. But when they abuse your employees, refuse to pay their bills, and generally take advantage of your business, you're probably better off without them.  |
CIO June 15, 2002 Mohanbir Sawhney |
Profit from Transparency Should your customers compare prices, post opinions and pit you against your competitors? Absolutely.  |
Entrepreneur July 2002 Kimberly L. McCall |
Hold It, Buddy! What to do when your best sales rep flies the coop and tries to take your clients along for the ride.  |
Fast Company July 2002 John Ellis |
Yahoo Kisses It All Good-bye The secret of Yahoo's original success was that it committed itself to standing shoulder to shoulder with its customers. So what made the company turn its back on them?  |
| Knowledge@Wharton |
Martha Inc.: The Making (and Marketing) of a Domestic Diva "Martha Inc. - The Incredible Story of Martha Stewart Living Omnimedia," is the story of a poor girl who doesn't just make good, she makes a cool billion in 1999 when her media empire goes public on the New York Stock Exchange.  |
CIO June 1, 2002 |
Dear CIO: Put on Your Sales Hat Salespeople are paid to craft innovative ways to sell. But what about the CIO? How good a salesperson are you?  |
Entrepreneur June 2002 Chris Penttila |
That's Not Cool Your brand has left the list of must-haves and is headed toward the list of things people wouldn't be caught dead with. How do you turn it around?  |
CIO May 1, 2002 Jerry Gregoire |
The Hardest Job in IT A person could get shot for saying this, but chief information officer is not the hardest job in information technology. Technology sales is harder...  |
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