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| Knowledge@Wharton |
A Cingular Challenge: Becoming More Than the Sum of its Parts It's time for Cingular's final exam. The nation's second-largest wireless company has spent the 18 months since its creation building a brand, integrating its back offices and figuring out what to do with its two clashing wireless technologies...  |
Salon.com May 8, 2002 Damien Cave |
Slammed! Telemarketing scammers are the price we pay for lower long-distance bills. Can we afford this kind of bargain?  |
| Knowledge@Wharton |
Will WorldCom Rise Again? Is there any hope for WorldCom? The erstwhile telecommunications darling of Wall Street money managers seems to have lost its footing...  |
CIO May 1, 2002 Derek Slater |
Call Together Now There was one sign over Cingular's door, but the company had a melange of call centers cobbled together through years of mergers. Here's how Cingular went from 60 specialized call centers to 20 new multifunction centers...  |
CIO May 1, 2002 John Edwards |
Phone Away from Home A mobile phone that could be used anywhere in the world -- regardless of the protocol requirements of local carriers -- would be just the ticket for international travelers. That's what Bell Labs is aiming for with its new Common Operations software architecture...  |
CFO Scott Leibs |
Disconnect: The Problem with Wireless As the "third generation" of wireless technology approaches, why isn't there more excitement?  |
Wired May 2002 Chris Anderson |
Winner's Curse The 3G auctions for mobile-telecommunications spectrum were the last party of an old regime...  |
CIO April 1, 2002 Fred Hapgood |
Getting the Message The all-in-one inbox may not have been the Holy Grail for communications after all...  |
JavaWorld March 2002 Matt Berger |
Developers, vendors don't share wireless gusto Despite the push from carriers, with an initial focus on the development of consumer applications such as video games, enterprise developers attending JavaOne said they are cautious about enabling their corporate applications to be accessed over wireless networks...  |
IndustryWeek April 1, 2002 Tom Mudd |
R&D Strategy Is Key To Success Kurt Hellstrom, president and CEO of L.M. Ericsson Telephone Co., talks to IndustryWeek about the technology industry's tumultuous ride...  |
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