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CIO
October 1, 2003
Christopher Koch |
The Battle for Web Services Everyone wants Web services standards. CEOs think the technology will create new opportunities. CFOs believe it will save millions. Vendors see a pot of gold at the end of the Web services rainbow. And CIOs know that linking to customers and partners over the Internet will revolutionize both business and IT. So what's the holdup? The usual suspects: Politics. Ego. Suspicion. Fear. Greed.   |
CIO
October 1, 2003
Elana Varon |
Calculated Risks Many companies are jumping in to Web services before standards emerge. Sure, there are risks. Here's how some early adopters are managing them. |
CIO
October 1, 2003
Art Jahnke |
Should Software Vulnerabilities Be Posted Online? Readers weigh in with their opinions on this thorny issue. |
CRM
October 1, 2003
Martin Schneider |
Market Watch: Analytics Now that analytics has taken a secure place in the big picture of CRM, the trick for vendors is to make it more a part of the everyday workings of a CRM solution. |
CRM
October 1, 2003
Lisa Picarille |
Vertical Focus: Professional Services Ask law firms, accounting firms, consultants, and financial services firms about CRM and most will tell you that the traditional CRM vendors are more focused on transaction-based customers than on billable clients. |
BusinessWeek
September 29, 2003
Jay Greene |
Microsoft: A Killer App That Could Kill the Competition Its entry into the antivirus market has rivals spooked. |
Fast Company
October 2003
Bill Breen |
Can Microsoft Finally Kill All The Bugs? Viruses, flaws, and worms, oh my! With PCs crashing and the Internet wheezing, Gates & Co. are on the quality hot seat. We'll take you inside Microsoft's effort to get its software right, right from the start. |
BusinessWeek
September 29, 2003 |
John Thompson, Symantec Symantec tries to give consumers and corporations a whole array of computer virus defenses in one integrated package. |
BusinessWeek
September 29, 2003 |
Sam Palmisano, IBM He's shaking up Big Blue, pushing the development of the Windows alternative Linux operating system, and remaking the company around a new technology vision called e-business on demand. |
BusinessWeek
September 29, 2003 |
Mark Benioff, Salesforce.com Salesforce.com shows that software can be sold as a service. |
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