Software

Magazine articles on computer software.

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CRM July 16, 2015	Totango Launches Early Warning System with SuccessPlays and Account Scorecards The Totango Early Warning System provides automated business process capabilities and dynamic account benchmarking.
CRM July 16, 2015	DataSift Releases VEDO Intent for Social Media Data Extraction VEDO Intent uses machine learning to access and derive insight from social media.
CRM July 16, 2015	CallFire Partners with Smart Advocate to Provide Text Messaging to Lawyers The integration allows lawyers to text clients with case updates.
CRM July 15, 2015 Oren Smilansky	TeamSupport Spruces Up Screen Recording for Customer Support With TeamSupport's new functionality, service agents can embed videos into customer support tickets that link with CRM.
CRM July 14, 2015 Oren Smilansky	8x8 Releases Latest Version of Virtual Contact Center The updates aim to improve contact center workflow and drive customer loyalty.
Fast Company Neal Ungerleider	Google Rethinking User Profiles, Logins In the coming months, a Google Account will be all you'll need to share content, communicate with contacts, create a YouTube channel, and more, all across Google.
CRM July 14, 2015	Wix Integrates ShoutOut with Facebook Advertising The integration helps companies launch and mange Facebook advertising campaigns by automatically repurposing content from Wix's newsletter product.
CRM July 13, 2015 Leonard Klie	Groupe Acticall to Acquire Sitel French firm acquires the U.S. contact center outsourcing firm.
Fast Company Pavithra Mohan	App Used 23andMe's DNA Database To Block People From Sites Based On Race And Gender Personal genetics company 23andMe discovered that a programmer had used its open API to create a screening mechanism for websites -- which could effectively block people by race, sex, and ancestry.
Fast Company Pavithra Mohan	Al Franken To Feds: Investigate Apple Music On Wednesday, Franken wrote to the Federal Trade Commission and Justice Department, requesting that they look into whether Apple inflates prices and undercuts the competition.
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