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CRM
March 2015
Leonard Klie |
The 2015 CRM Service Elite: Genesys Helps Michigan Aid Families in Need Call center technology makes reaching help one less hurdle for struggling parents.   |
CRM
March 2015
David Myron |
Small Customer Service Vendors Can Make Big Contributions A best-of-breed solution from a small company doesn't have to be such a risky proposition after all. |
CRM
March 2015
Jim Dickie |
Can Configure, Price, and Quote Apps Be Sales' BFF? Add the power of knowledge to your reps' sales arsenal. |
CRM
March 2015
Danny Estrada |
Create a Blueprint for CRM Success What are vendors leaving out of the conversation? |
Fast Company
David Lumb |
Google Answers Apple Pay With (Surprise) Android Pay Android Pay is not a replacement for Google's Wallet app. Instead, it is digital payment platform stitched into the Android operating system that lets developers build payment tech into their apps. |
Fast Company
Neal Ungerleider |
Work For An Airline? Are You A Retail Buyer? Apple And IBM Are Building Apps For You The three new apps include a real-time data dashboard for financial advisors, a data-analysis platform for retail buyers, and an app for airlines that allows gate staff to immediately change the itineraries for travelers who miss connections. |
CRM
February 18, 2015
Maria Minsker |
Conversocial Launches Crowds to Facilitate Peer-to-Peer Customer Support New platform enables customers to help each other with common support needs. |
CRM
February 17, 2015
Oren Smilansky |
HP Launches Haven Predictive Analytics The open-source offering will enable organizations to better use data for effective predictive analytics. |
Information Today
February 26, 2015 |
Springer Partners With CCC for TDM Solution Springer Science+Business Media partnered with Copyright Clearance Center for a solution that enables corporate life sciences researchers to do text and data mining across publishers. |
Information Today
February 24, 2015 |
BetterCloud Rolls Out Office 365 Toolset for IT Departments With this toolset, IT teams have a 360-degree view of their organizations' domains; they can audit activities across key areas; and they can see security risks, performance optimizations, and best practices on a comprehensive dashboard. |
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