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CRM
May 2011
Leonard Klie |
Speech Analytics Captures Consumer Sentiment Technologies blend data from different sources, emotional states, and moments in time   |
InternetNews
May 2, 2011 |
PostgreSQL 9.1 Syncs the Open Source Database Next version of PostgreSQL includes new in-memory caching and synchronous replication features. |
The Motley Fool
May 2, 2011
Suman Chatterjee |
How Smart Was ValueClick's Acquisition? ValueClick bought Greystripe for $70 million. Was it worth it? |
The Motley Fool
May 1, 2011
Daniel Bailey |
Chrome Near 12%; IE and Firefox Decline Microsoft claims success for IE9, but its share remains small. |
CRM
May 2011
Donna Fluss |
Don't Believe Everything You Hear About WFO The outlook for contact center workforce optimization is outstanding, with the quality and variety of solutions ever-improving. Contact centers of all sizes have many options and price points from which to choose. |
CRM
May 2011
Brittany Farb |
Social CRM Software Spending Expected to Hit a Milestone Spending on social software to support sales, marketing, and customer service will exceed $1 billion worldwide by 2013, according to a study by Gartner. |
IEEE Spectrum
May 2011
Brian Proffitt |
Open Android--for Better and for Worse Customization is key to Android's popularity - and to some inconsistent user experiences. |
The Motley Fool
April 30, 2011
Kurt Bakke |
Xbox 360, Kinect Creaming Rivals The entertainment division at Microsoft has turned into the company's fastest-growing business. |
The Motley Fool
April 29, 2011
Roger Friedman |
Customer Service Moves to the Cloud inContact CEO Paul Jarman hopes his company can convince companies to eschew expensive equipment and traditional call centers. |
BusinessWeek
April 28, 2011
John Tozzi |
Innovator: Cyber Guardian Adam Hildreth The precocious British entrepreneur has come up with software called Crisp that polices cyberbullies and other bad actors online. |
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