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Fast Company January 2003 Bill Breen |
The Lamest Question in Retail Is, 'Can I Help You?' How The Container Store lays a solid foundation: They believe that helping the customer is the same as selling to the customer, that service is a powerful force for boosting volume.  |
Home Theater December 14, 2002 |
Discount Chains Make Inroads with DTV Once the rarefied domain of specialty electronics retailers, home theater is going discount. Big-box discount chains like K-Mart, Wal-Mart, Inc. and Target Stores have seen their revenues surge since adding digital televisions and related products to their inventories.  |
New Architect January 2003 Joseph C. Panettieri |
The Perfect Present Gift specialist Russ Berrie gives itself an edge by having integrated a new technology infrastructure that streamlines transactions with its customers, suppliers, and distributors throughout the globe.  |
Inc. December 1, 2002 Tahl Raz |
L.A. Influential Many a fashion brand has hit the big time at the Fred Segal emporium, where the stars go to shop.  |
CIO December 1, 2002 Lafe Low |
Busy Online Santas If the economy remains sluggish and retailers are jittery about the holidays, they can take comfort in forecasts that consumers will buy more gifts online this season.  |
Wired December 2002 Jeffrey M. O'Brien |
The Netflix Effect Still waiting for video-on-demand? Forget fat pipes -- watch your mailbox. The video rental game is being shaken to its core.  |
Entrepreneur December 2002 Chris Penttila |
Retailiatory Strike Don't let the big boxes win without a fight. There's plenty of room for start-ups to make their mark in retail.  |
Fast Company December 2002 Polly LaBarre |
Sophisticated Sell Why are so many women so passionate about shopping at Anthropologie? Because Glen Senk and his colleagues aren't just selling clothes and furnishings. They're selling a sense of adventure and originality -- and the promise of self-discovery. A field report from the frontier of retail.  |
CIO November 15, 2002 Susannah Patton |
A&P's Big I.T. Changes Can't Go Through the Express Lane A&P spends heavily to replace outdated IT systems. At the core of the IT overhaul is a shared risk partnership with IBM and Retek to build an ERP-like system--the first of its kind for the grocery industry. Challenges remain.  |
National Real Estate Investor November 1, 2002 Janet Groeber |
A New Frontier U.S. retailers and developers are augmenting aggressive expansion efforts at home with growth strategies overseas. The goal: boost revenues and shareholder value. Near-term international opportunities for developers seem the most promising in both Eastern and Western Europe.  |
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