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CRM
December 2015
Leonard Klie |
Slumping Customer Satisfaction Takes a Toll on the Economy The sixth consecutive quarterly dip bodes poorly for retailers heading into the holidays   |
Fast Company
Neal Ungerleider |
Amazon To Open A Brick-And-Mortar Bookstore Amazon, the company that helped put so many brick-and-mortar bookstores out of business, is... opening a new brick-and-mortar bookstore. |
CIO
October 30, 2015
Stephanie Overby |
7-Eleven takes a big gulp of customer data The ubiquitous convenience store chain updates its loyalty program from punch cards to a mobile app for super-frequent patrons |
CIO
October 29, 2015
Michael S. Goldberg |
When Walgreens uses digital mapping, Rx marks the spot The Walgreens pharmacy chain uses a geographic information system and demographic data to decide where to open new drugstores. |
Fast Company
Neal Ungerleider |
Amazon Planning Private-Label Clothing Lines At a Tuesday event hosted by fashion publication WWD, Amazon announced plans to eventually sell its own private label fashion brands as part of a larger rollout in the apparel sector. |
CRM
October 7, 2015
Oren Smilansky |
NRF's Shop.Org Digital Summit 2015: Mobile Is the Glue That Holds Omnichannel Together At Shop.Org, companies push for a mobile-first digital strategy. |
Fast Company
Kim Lightbody |
Walmart Takes A Swipe At Amazon By Opening Up Its Cloud Management Software Walmart appears to be flexing its muscles in the software industry after announcing today that it will open-source its OneOps code, making it easier for developers to hop from cloud to cloud. |
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