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HBS Working Knowledge
March 17, 2015
Sean Silverthorne |
What Happened to My Shopping Mall? In the third and final part of our interview with authors Rajiv Lal and Jose B. Alvarez, they discuss what the future of storefront retailing looks like and how its transformation will also change the economy and society.   |
Chemistry World
March 13, 2015
Rebecca Trager |
Titanium dioxide removed from Dunkin' Donuts sugar The parent company of Dunkin' Donuts has agreed to remove titanium dioxide, a whitening agent, from all icing sugar used to make the company's doughnuts. |
HBS Working Knowledge
March 10, 2015
Sean Silverthorne |
The Surprising Winners and Losers in the Retail Revolution The growth of ecommerce is creating new leaders in retail while putting many famous brands at risk. Here is part two of our series on the new book, Retail Revolution. |
HBS Working Knowledge
March 2, 2015
Sean Silverthorne |
Retail Reaches a Tipping Point -- Which Stores Will Survive? The new book Retail Revolution: Will Your Brick and Mortar Store Survive? argues that ecommerce is about to deal severe blows to many familiar store-based brands -- even including Walmart. |
CRM
March 2015
Maria Minsker |
The 2015 CRM Service Elite: Oracle Service Cloud Catalyzes Multichannel Support Strategy The 'right technology' helps Kohl's carry out a deep reorganization of its customer care team. |
CRM
March 2015
Oren Smilansky |
NRF's Big Show: Retailers Solidify Multichannel Strategies to Drive Customer Engagement Digital technologies in stores are vital, but how they're being used is also important. |
Fast Company
March 2015
Harry McCracken |
How Japan's Line App Became A Culture-Changing, Revenue-Generating Phenomenon More than 560 million people worldwide have registered as members, the majority of them in Japan, Taiwan, and Thailand. One hundred eighty one million users log in to the Line app each month. |
Fast Company
March 2015
Max Chafkin |
Warby Parker Sees the Future of Retail To thrive, and to avoid the fate of Fab or Groupon, Blumenthal and Gilboa must have the imagination to see Warby Parker as more than a glasses seller and also the discipline to focus on the opportunity in front of them. |
Fast Company
Harry McCracken |
The Rise -- Yes, Rise -- Of RadioShack Its 84-year run was remarkable. Once the pain of the bankruptcy is over, we can go back to remembering the chain as the idiosyncratic, only-in-America success story that it once was. |
Fast Company
Elizabeth Segran |
Be The James Bond Of Your Office, In Menswear Inspired By British Spies Inspired by a British government agency, a team of MIT grads decided to start a company that incorporates the latest technologies into a line of sharp, fashionable men's suits. |
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