Insurance

Magazine articles on HMO's and other insurance companies.

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Insurance & Technology June 16, 2004 Vicki Gerson	Conseco Revamps CSR Quality Assurance Rutherford, N.J.-based NICE Systems' product suite enables insurer to step up its call center monitoring and design audit forms more easily.
Insurance & Technology June 16, 2004 Vicki Gerson	VMG Automates Workflow ImageRight solution simplifies, standardizes and streamlines Vermont Mutual Group's document handling and work routines.
Insurance & Technology June 16, 2004	Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
Insurance & Technology June 16, 2004 Greg Tranter	Focus on Knowledge Transfer The insurance industry can outsource to optimize their cost structure, but for maximum value they should also consider leveraging sourcing partnerships to refine internal IT capabilities.
Insurance & Technology June 16, 2004 Eric Miller	BPO With Confidence Early outsourcing initiatives focused on IT development, while many companies are now considering business process outsourcing. The shift comes with a strategic focus on improving business and strengthening core competencies.
Insurance & Technology June 16, 2004 Peggy Bresnick Kendler	Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations.
Insurance & Technology June 16, 2004	Where the Jobs Are Concerns about job losses in the insurance industry have been heightened with the renewed focus on outsourcing.
Insurance & Technology June 16, 2004 Lisa Valentine	RLI Asks, 'Build or Buy?' RLI Corp. is successful at offering niche insurance products and as a result, RLI's IT shop has become adept at quickly developing the front-end systems needed to support these unique products.
Insurance & Technology June 16, 2004 Julie Gallagher	Widows Stays Strong After its demutualization and acquisition by Lloyds TSB, Scottish Widows strives toward strength, reliability and innovation for its Life insurance, pension and investment products business.
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