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Insurance & Technology
August 29, 2007
Katherine Burger |
Responding to Demographic Trends Takes More Than Analytics and Market Research As insurers invest in customer analytics and pricing optimization to improve targeted product development and speed to market, they must recognize that responding to demographic trends requires cultural insights beyond simply statistics.   |
Insurance & Technology
August 26, 2007
Peggy Bresnick Kendler |
Workers' Compensation Carriers Agree: Business Intelligence, Analytics Critical To Market Success Industry experts discuss how improved data management and automation of manual processes are key to helping workers' compensation carriers build share in an increasingly competitive market. |
Insurance & Technology
August 25, 2007
Kathy Burger |
Harleysville Insurance Agent Portal Improves Carrier/Policyholder Relations In this interview, the insurer's SVP and CIO explains how the company rolled out a new agent portal and overhauled its policy administration systems to improve ease of doing business. |
Insurance & Technology
August 22, 2007
David West |
Analytics Make Doing Business Easier By improving the speed and consistency of decisions, analytics opens the possibility of self-service applications for producers and the insured, including claimants. The result will be a dramatic improvement in the ease of doing business with the carrier. |
Insurance & Technology
August 10, 2007
Lisa Valentine |
Bob Wilkes Transforms CSAA's Field Presence California State Automobile Association's Chief Delivery Officer talks about his current focus on transforming the carrier's call centers, as well as discussing changes in the carrier's data strategy and its market outreach to other AAA organizations. |
Insurance & Technology
August 10, 2007
Nathan Conz |
AHIP Looks to Standardize Personal Health Records As health insurers realize the value of personal health records, America's Health Insurance Plans looks to make them more portable. |
Insurance & Technology
August 10, 2007
Nick O'Connor |
Adriatic Insurance Implements Maple Technologies' Aspire The Web-based P&C policy claim management system could have saved the insurer from Katrina's nightmare scenario. |
Insurance & Technology
August 9, 2007
Anthony O'Donnell |
Delta Dental of Illinois Delivers Web-Based Self-Service Reports The dental insurer cuts turnaround time for specially requested reports with a Business Objects-driven web application. |
Insurance & Technology
August 5, 2007
Nathan Conz |
Allianz Life's IT Group Supports Company's Customer Focus Enhancements, Suitability Initiative The life insurance company's new customer focus will rely on it IT department to support the effort through a series of initiatives. |
Insurance & Technology
August 4, 2007
Anne Rawland Gabriel |
Infinity Insurance Deploys Top Layer Networks IPS After experiencing a major outage, the insurance company implemented Top Layer Networks' Intrusion Prevention System, following recommendations from business partners. |
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