Insurance

Magazine articles on HMO's and other insurance companies.

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Insurance & Technology January 5, 2006 Maria Woehr	A Stickier Web Site Through collaboration between Arch Insurance Group's IT and marketing groups, as well as several outside Web-design firms, its Web site was given a fresh look with easier navigability, and added features and functionality.
Insurance & Technology January 5, 2006 Maria Woehr	Towing the Lines According to IDP, its new claims processing system Claim-It lets insurers set up, reserve, monitor, track and pay losses to closure for any P&C line, including homeowners, auto, commercial lines and workers' compensation.
IEEE Spectrum January 2006 Robert N. Charette	Picture of Health The creation of an electronic health record (EHR) for every U.S. citizen, which can be sent to any doctor, hospital, or insurer, would promise to improve overall patient health care, but it also raises many concerns.
Insurance & Technology December 23, 2005 Anthony O'Donnell	Tough Calls Insurance contact centers face a difficult challenge in serving multiple customers, including distributors and policyholders, with very different interests. To maximize satisfaction, carriers must design contact center functionality to fit unique customer needs.
Insurance & Technology December 23, 2005 Maria Woehr	Bracing for the Claims Storm Many insurance carriers have invested in new back-office and field technologies within the past year to enable more-efficient claims processing and provide better customer service. And, for many, it wasn't a moment too soon.
Insurance & Technology December 23, 2005	Tools That Fuel Growth Driving growth in today's more transparent, competitive and regulated insurance business requires an array of complex technologies, skills and strategies.
Insurance & Technology December 23, 2005 Maria Woehr	Forecasting Disaster Benfield, a London-based reinsurance and risk intermediary, in partnership with Tropical Storm Risk, an independent research organization, developed ReMetrica, a new modeling methodology to help carriers with investments affected by the weather in the U.S. manage risk effectively.
Insurance & Technology December 23, 2005 Maria Woehr	Steering Compliance To help insurers manage the entire compliance process, e-know launched Compliance Cockpit, a Web-based solution that works in conjunction with an e-mail client and browser to deploy policies, collect employee responses, track progress in real time and meet compliance objectives.
Insurance & Technology December 23, 2005 Maria Woehr	NaviSys Supports TIAA-CREF The enterprise platform based on J2EE standards enables insurers to add and reuse complex new insurance concepts utilizing upgraded configuration tools.
Insurance & Technology December 23, 2005 Katherine Burger	Wheeler Dealers Despite the almost comically broad mix of products and services bought and sold through online sites, insurance products account for a negligible (if that much) portion of these transactions. How will insurers change that?
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