Bank & Financial

Magazine articles on banks, brokerages, and credit card companies.

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Bank Systems & Technology March 7, 2005 Judy Ward	Can You Hear Me Now? To improve customer service and employee efficiency, Citizens Bank, N.A., officials knew that they needed to upgrade the bank's telephone system with VoIP.
Bank Systems & Technology March 7, 2005 Katherine Burger	Change is Brewing Convergence has not lived up to its promise - not in terms of cross-industry deals (e.g. banks buying insurance companies) and definitely not in actual sales. While the cross-selling of non-bank products and services has increased, it still represents a small part of most banks' revenue mixes.
Bank Systems & Technology March 7, 2005 Cynthia Ramsaran	Banks Brace for New Antiterrorism Law It is too early to know how financial institutions will be affected and what systems will have to be in place in order for the government to monitor suspicious activity.
Bank Systems & Technology March 7, 2005 Ivan Schneider	Airlines Aim for Expense Reduction in Payments In an effort to cut costs, the airline industry is targeting the $1.5 billion it spends on accepting credit cards from its customers.
Bank Systems & Technology March 7, 2005 Cynthia Ramsaran	ID Theft Hits Paper Harder Despite growing fears of online fraud related to Web-based banking services, the increase in identity theft is hitting consumers closer to home than in cyberspace. Identity theft crimes are more often committed off-line rather than online.
Bank Systems & Technology March 7, 2005 George Hulme	May I See Some ID, Please? Identity theft continues to be consumers' top complaint, and ID theft-related complaints are on the rise. Bank-related identity theft comprised 18 percent of all ID theft complaints.
Bank Systems & Technology March 7, 2005 Phil Britt	Breaking Down Barriers NACHA began 2005 with a new board that is developing a new strategic plan for The Electronic Payments Association and the ACH Network.
Bank Systems & Technology March 7, 2005 Phil Britt	Up, Up and Away ... But How Far? Rapid growth in the volume of accounts receivable entry (ARC) transactions is expected to continue throughout this year, largely fueled by declining check activity.
Bank Systems & Technology March 7, 2005 Phil Britt	Moving On Up Since NACHA was planning to move to Web-based information exchange, First Financial Bankshares decided the time was right to transition from Goldleaf's PC product to its Web-based product.
Bank Systems & Technology March 7, 2005 Peggy Bresnick Kendler	Sourcing Strategies Banks face myriad sourcing options, from build versus buy to in-sourcing and outsourcing. To select the right strategy, banks must determine which processes or services offer the most opportunity for competitive advantage or cost savings.
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