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U.S. Banker May 2011 Jeremy Quittner |
Facebook and Google Encroach on Banks' Turf New payment options pose a major business threat, as the giants of the Internet world push their alternatives to cash.  |
U.S. Banker May 2011 Bonnie McGeer |
Rethinking Rewards Designing an effective rewards program can be tricky. Even giving gifts can backfire if not done right, a study of bank customers shows. But notably, small surprise gifts can pay off in higher deposits.  |
U.S. Banker May 2011 Matthew de Paula |
Western Spirit Bank of the West finds a creative way to highlight its straight-shooting personality.  |
U.S. Banker May 2011 Laura Thompson Osuri |
One Way to Cut Crime After too many robberies, Columbus Bank and Trust found a way to keep the police close and employees and customers feeling safe.  |
U.S. Banker May 2011 Glen Fest |
Hands Off New federal guidelines place more responsibility with banks to protect Social Security and other federal benefits from creditor garnishments.  |
U.S. Banker May 2011 Glen Fest |
Overdue on Overtime Many banks are still struggling with incorporating new hourly wage rules for mortgage loan officers, nearly a year after they went into effect.  |
U.S. Banker May 2011 Alexander Hesse |
Moving Beyond the Digital Stone Age Despite the fact that the online channel is more than a decade old, most retail financial services companies have yet to make full use of its potential.  |
U.S. Banker May 2011 Jeff Thredgold |
The Pain and Promise in Manufacturing Over the past three decades, the United States has lost 40 percent of its manufacturing jobs. But some are bringing their operations back home as outsourcing loses its luster. Banks should take heed.  |
U.S. Banker May 2011 |
Hits and Has-Beens Executive changes in the banking world.  |
U.S. Banker May 2011 |
Back Porch Select quotes from the world of financial services include thoughts from executives of Wells Fargo, American Bankers Association and more.  |
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