Bank & Financial

Magazine articles on banks, brokerages, and credit card companies.

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Bank Technology News March 2010 Michael Sisk	Microsites Get a Megaphone Several financial institutions are radically retooling their microsites. The sites generally target a market segment instead of a product, often downplay ties to the financial institutions, tap into social media, and some drive traffic through live events. And they're much bigger and more expensive.
Bank Technology News March 2010 John Adams	IVRs Get On The Brandwagon Interactive voice response (IVR) systems are increasing in importance as a retention tool in the financial services industry. New systems can be linked to CRM systems, and can move callers and customer data between departments.
Bank Technology News March 2010 Daniel Wolfe	EMV's Expensive. But Denials Abroad Might Be Worse Not providing cards with EMV chips? Banks confront a growing number of customers returning from trips complaining they were unable to use their U.S.-issued cards abroad.
Bank Technology News March 2010 Rebecca Sausner	Big Banks Invest in Marketing, PFM Online A survey of banks finds online sales and marketing are the primary focus of many big banks.
Bank Technology News March 2010 Rebecca Sausner	PFM's Value Resides in Actionable Information There are two problems with the hype surrounding banks and personal financial management (PFM) tools.
Bank Technology News March 2010 Karen Epper Hoffman	ATMs Get More Connected Automated teller machines may no longer be the one-trick pony of banking.
Bank Technology News March 2010 Bruce Rutherford	What's Ahead For PCI? As more businesses implement Payment Card Industry Data Security Standard as a necessary layer in protecting their customers' account data, increased vigilance will help result in fewer breaches, not to mention losses for businesses, financial institutions and cardholders.
Bank Technology News March 2010 Louis Hernandez, Jr	Better Pricing Heals Wounds What can banks do to keep customers? They can use relational pricing, which allows a financial institution to customize the way it calculates service charges based on relationships between account transactions, balances and other aspects of relationships.
Investment Advisor March 2010 Olivia Mellan	Letting Go It's hard to accept loss or change and move on into something new, different, and unknown. This issue becomes central to advisors whose clients are moving into their Third Age, that of retirement.
Investment Advisor March 2010 Inveen & DePardo	Structuring for Success How the best advisory firms organize their people to drive growth.
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